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CSCW

Technology Use in Disrupted Environments

Principal Investigators: 
Gloria Mark
Project Dates: 
January 2008
For more information: 
http://www.ics.uci.edu/~gmark/Home_page/Research.html
Research Area(s): 
CSCW
Project Description: 

When there is a major environmental disruption such as a natural disaster or war, it is not only the technical infrastructure that needs to be repaired but also the human infrastructure. I am currently studying collaboration resilience-the extent to which people continue to work and socialize despite such a disruption. In this project we are examining the role that information technology plays in helping people repair their human infrastructure. We are focusing on the use of Web 2.0 technologies: blogs, wikis, social networking sites, video-sharing, and others that people use to be resilient in their work and lives during an environmental disruption.

Publications: 
De Choudhury, M., A. Monroy-Hernandez, and G. Mark, ""Narco" Emotions: Affect and desensitization in social media during the Mexican Drug War", SIGCHI Conference on Human Factors in Computing Systems (CHI'14), Toronto, Canada, ACM, pp. 3563-3572, Apr. 26- May 1, 2014.
Mark, G., M. Bagdouri, L. Palen, J. Martin, B. Al-Ani, and K. Anderson, "Blogs as a Collective War Diary", ACM Conference on Computer Supported Cooperative Work (CSCW’12), Seattle, WA, February 11-15, 2012.
Semaan, B., and G. Mark, "Technology-mediated Social Arrangements to Resolve Breakdowns in Infrastructure During Ongoing Disruption", ACM Transactions Computer-Human Interaction (TOCHI), vol. 18, issue 4, no. 4, pp. 1-21, 12/2011.
Al-Ani, B., G. Mark, J. Chung, and J. Jones, "The Egyptian Blogosphere: A Counter-Narrative of the Revolution", ACM 2012 Conference on Computer Supported Cooperative Work (CSCW '12). Honorable Mention for Best Paper, Seattle, WA, pp. 17-26, February 11-15, 2012.
Semaan, B., and G. Mark, "‘Facebooking’ Towards Crisis Recovery and Beyond: Disruption as an Opportunity", ACM Conference on Computer Supported Cooperative Work (CSCW’12), Seattle, WA, February 11-15, 2012.
Semaan, B., and G. Mark, "Creating a Context of Trust with ICTs: Restoring a Sense of NOrmalcy in the Environment", ACM Conference on Computer Supported Cooperative Work (CSCW'11), Hangzhou, China, March 19-23, 2011.
Al-Ani, B., G. Mark, and B. Semaan, "Blogging in a region of conflict: supporting transition to recovery", Proceedings of the 28th international conference on Human factors in computing systems, Atlanta, Georgia, USA, ACM, pp. 1069-1078, April, 2010.
Mark, G., B. Al-Ani, and B. Semaan, "Resilience through technology adoption: merging the old and the new in Iraq", Proceedings of the 27th international conference on Human factors in computing systems, Boston, MA, USA, ACM, pp. 689-698, 2009.
Mark, G., and B. Semaan, "Resilience in collaboration: technology as a resource for new patterns of action", Proceedings of the 2008 ACM conference on Computer supported cooperative work, San Diego, CA, USA, ACM, pp. 137-146, 2008.