| Title | Separating the Wheat from the Chaff in Internet-Mediated User Feedback | 
| Publication Type | Journal Article | 
| Year of Publication | 1999 | 
| Authors | Hilbert, D., and D. Redmiles | 
| Journal | ACM SIGGROUP Bulletin | 
| Volume | 20 | 
| Number | 1 | 
| Pagination | 35-40 | 
| Date Published | April |