| Title | Separating the Wheat from the Chaff in Internet-Mediated User Feedback |
| Publication Type | Journal Article |
| Year of Publication | 1999 |
| Authors | Hilbert, D., and D. Redmiles |
| Journal | ACM SIGGROUP Bulletin |
| Volume | 20 |
| Number | 1 |
| Pagination | 35-40 |
| Date Published | April |