Separating the Wheat from the Chaff in Internet-Mediated User Feedback

TitleSeparating the Wheat from the Chaff in Internet-Mediated User Feedback
Publication TypeJournal Article
Year of Publication1999
AuthorsHilbert, D., and D. Redmiles
JournalACM SIGGROUP Bulletin
Volume20
Number1
Pagination35-40
Date PublishedApril