ISR Bibliography

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P
Ackerman, M. S., and L. F. Cranor, "Privacy Critics", WEB Techniques, vol. 4, no. 9, pp. 67-70, 1999.
B
Cranor, L. F., J. Reagle, and M. S. Ackerman, "Beyond Concern: Understanding Net Users' Attitudes about Online Privacy", The Internet Upheaval: Raising Questions, Seeking Answers in Communications Policy, Cambridge, Massachusetts, MIT Press, pp. 47-70, 2000.