ISR Bibliography

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Hilbert, D., and D. Redmiles, "Extracting Usability Information from User Interface Events", ACM Computing SurveysACM Computing Surveys, vol. 32, no. 4, pp. 384-421, December, 2000.
Hilbert, D., and D. Redmiles, "Large-Scale Collection of Usage Data to Inform Design", Eighth IFIP TC 13 Conference on Human-Computer Interaction (INTERACT 2001), Tokyo, Japan, pp. 384-421, July, 2001.