Cranor, L. F., J. Reagle, and M. S. Ackerman,
"Beyond Concern: Understanding Net Users' Attitudes about Online Privacy",
The Internet Upheaval: Raising Questions, Seeking Answers in Communications Policy, Cambridge, Massachusetts, MIT Press, pp. 47-70, 2000.
Ackerman, M. S.,
"Developing for Privacy: Civility Frameworks and Technical Design",
Tenth Conference on Computers, Freedom and Privacy (CFP 2000), Toronto, Ontario, Canada, ACM, pp. 19-23, April 4-7, 2000.
McDonald, D. W., and M. S. Ackerman,
"Expertise Recommender: A Flexible Recommendation System and Architecture",
Conference on Computer Supported Cooperative WORK (CSCW '00), Philadelphia, PA, pp. 231-240, December, 2000.
Lutters, W., M. S. Ackerman, J. Boster, and D. W. MacDonald,
"Mapping Knowledge Networks in Organizations: Creating a Knowledge Mapping Instrument",
American Information Systems Conference (AIS 2000), Long Beach, California, August 10-13, 2000.
Ackerman, M. S., and C. Halverson,
"Re-examining Organizational Memory",
Communications of the ACMCommunications of the ACM, vol. 43, no. 1, pp. 58-63, January, 2000.
Ackerman, M. S., and C. A. Halverson,
"Reexamining organizational memory",
Communications of the ACMCommunications of the ACM, vol. 43, no. 1, pp. 58-64, 2000.