Reddy, M., P. Dourish, and W. Pratt,
"Coordinating Heterogeneous Work: Information and Representation in Medical Care",
European Conference on Computer-Supported Cooperative Work (ECSCW 2001), Bonn, Germany, Kluwer, pp. 239-238, September 18-20, 2001.
Reddy, M., W. Pratt, P. Dourish, and ShabotMichael,
"Asking Questions: Information Needs in a Surgical Intensive Care Unit",
American Medical Informatics Association Fall Symposium (AMIA'02), San Antonio, TX, November, 2002.