For the past few years, Prof. David Redmiles’ research group has been studying the topic of trust in globally distributed teams. The definition of trust they rely upon most is that trust, among collaborators, is the meeting of expectations. In the context of software development, examples of collaborators meeting expectations may include simple behaviors such checking in modules on time or responding to emails within 24 hours. Expectations can be more complex such as whether an individual or group tends to overcommit or to what degree collaborators are passive or assertive in problem solving discussions. There can even be different expectations about body language, such as when it is appropriate to smile or not.