Large-Scale System Management

Mission-critical, but diverse

DNS, email/web/file/app service, institution-wide;
for "regular" folk, contractors, customers, alumni, etc

Enterprise Identity Management

identity is a collection of attributes,
a collection of relationships with ID-defining systems
as few identities as possible, but no fewer ...

Architecture: diverse data synchronization

"meta-directory":
   heterogeneous managed links to diverse systems,
   not homogeneous linked DS services;
also highly-managed linkages to external partners