ISR Distinguished Speaker

Jonathan Grudin

Principal Researcher, Natural Interaction Group, Microsoft Research
Affiliate Professor, Information School, University of Washington
“Managing Boundaries: Social Media Use by Enterprise Employees”
Friday, January 17, 2014 - 3:00pm to 4:00pm
Faculty Host: 

Email RSVP required to by Wednesday, January 15.

Donald Bren Hall (building #314), room 6011

No cost to attend.


Click here for directions and parking information.


Over the past decade I have conducted studies of messaging, weblog, wiki, and social networking site use by enterprise employees. Some studies focused on Microsoft employees, some included other companies small and large. In this talk I will focus on a multi-site study of wiki use inside firewalls and a 6-year cross-sectional trend study of the use of social networking sites for personal and work purposes by Microsoft employees. Both involved extensive surveying and interviewing. Although the vast majority of enterprise wikis died quickly, we identified conditions shared by major successes as well as factors that appeared to contribute to failures. The trend study spanned the unprecedented rapid uptake and evolution in social networking site use; although benefits have clearly outweighed concerns for most of our population, we found a coherent shift over time in concerns, features, and practices.

About the Speaker: 

Jonathan Grudin is a Principal Researcher at Microsoft and an Affiliate Professor in the University of Washington Information School. He was previously a professor of ICS atthe University of California, Irvine. He is an ACM Fellow, member of the ACM SIGCHI CHI Academy, past editor ofACM Transactions on Human-Computer Interaction and current associate editor of ACM Computing Surveys. His first paper on enterprise adoption of technology, published in 1988, was just declared the inaugural CSCW Lasting Impact Award winner, to be presented at CSCW 2014 in February.