Ackerman, M. S., and D. W. McDonald,
"Collaborative Support for Informal Information in Collective Memory Systems",
Information Systems Frontiers, vol. 2, no. 3-4, pp. 333-347, 2000.
Ackerman, M. S.,
"Developing for Privacy: Civility Frameworks and Technical Design",
Tenth Conference on Computers, Freedom and Privacy (CFP 2000), Toronto, Ontario, Canada, ACM, pp. 19-23, April 4-7, 2000.
McDonald, D. W., and M. S. Ackerman,
"Expertise Recommender: A Flexible Recommendation System and Architecture",
Conference on Computer Supported Cooperative WORK (CSCW '00), Philadelphia, PA, pp. 231-240, December, 2000.
Ackerman, M. S.,
"The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility",
Human-Computer InteractionHuman-Computer Interaction, vol. 15, no. 2-3, pp. 179-204, 2000.
Lutters, W., M. S. Ackerman, J. Boster, and D. W. MacDonald,
"Mapping Knowledge Networks in Organizations: Creating a Knowledge Mapping Instrument",
American Information Systems Conference (AIS 2000), Long Beach, California, August 10-13, 2000.
Ackerman, M. S., and C. A. Halverson,
"Reexamining organizational memory",
Communications of the ACMCommunications of the ACM, vol. 43, no. 1, pp. 58-64, 2000.
Ackerman, M. S., and C. Halverson,
"Re-examining Organizational Memory",
Communications of the ACMCommunications of the ACM, vol. 43, no. 1, pp. 58-63, January, 2000.