ISR Bibliography

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Jansen, S., W. Buts, S. Brinkkemper, and A. van der Hoek, "Benchmarking the customer configuration updating process of the international product software industry", Proceedings of the 2010 international conference on software process: New modeling concepts for today's software processes, Paderborn, Germany, Springer-Verlag, pp. 369-380, July 8-9, 2010.